Excellent planning & coordination
Hi Hai Yen
Did a 9 day trip in Oct with them, went to Siem Reap, Saigon, Hanoi & Luang Prabang. Excellent planning for the whole trip & good coordination. Managed to see a lot in all the cities with their very knowledgeable tour guides. Since I was travelling solo, Ms Hai and Ms Thuy kept in touch frequently. Was a good experience with them!
Best regards
Mrs Nilanjana
(Friday, November 09, 2018 11:30 AM)
The service was excellent.
Hi Hai Yen,
We used this company to book our 13 day Vietnam holiday for 2 adults and 4 children via the internet from Australia. The service was excellent. All emails and requests promptly answered. Multiple changes made to suit our needs and requests to get the perfect package. They arranged everything except our international flight but worked around this. The tour ran so smoothly. All tour guides were friendly, spoke English, were on time and very accommodating to our needs. Nothing was too much trouble. We received several upgrades along the way which was icing on the cake. The tour was great value for money and much cheap then packages we looked at with Australian Travel agents. We definitely would recommend them and use them again!
Best regards,
Ms Amanda and family
(Thursday, November 08, 2018 10:14 AM)
Every thing went on well and nicely organised
Hi Hai Yen,
All arrangements were excellent.. Thanks to Vietnam tour company team and my special thanks to Ms Hai Yen..Every thing went on well and nicely organised. It was a hassle free trip for us. My friends also have conveyed thanks to you.. Thank you very much for all the support work you did for us.
It was more than expected and I will find time to put up my review as early as possible. Thank you once again..🙏🙏.
Gururaja
Mr. Gururaja. SL & group
(Thursday, November 1, 2018 9:36 AM)
It was an amazing trip and you guys did really well with organising it!
Hi,
It was an amazing trip! Won’t forget it and really love your service and care of your team!
No mistakes on your ends just a few things that might help for future people booking the Sapa trek, you might have mentioned I’m not sure but here’s a few things;
-maybe let people know they should get rain boots as it was extremely muddy and slippery
-let people know to come to the office address and is seperate and quite far from the station, we got very confused and ended up paying for luggage storage at the station (you probably mentioned this to me earlier just didn’t realise)
-Advise people to set an alarm 30-45min before train stops as we ended up being very rushed and nearly missed the tour guide because we didn’t realise we were at the stop
-Inform travellers not to wear good clothes when hiking as may very easily be ruined with the mud or torn in hike
-The travel adapter we have for Vietnam did not work on train as there is 2 in Vietnam and the one we have works in most places but not on train, maybe inform people of that
Otherwise, it was an amazing trip and you guys did really well with organising it! Just a couple of tips that might make the trip smoother for people!
Love your guys work and will recommend you to everybody!!!!!!
Thanks,
Jayden
Ms Jayden Smyth
(Monday, October 29, 2018 7:36 PM)
Thank you so much for all your kind help and very good tour arrangements for our group.
Good afternoon ms. Lan, we are now on the way back to Hanoi. The cruise was really nice including the activities and the guide was nice too. The weather was not so bad the rain was not heavy but the wind was quite strong during the night.
Thank you for arranging a nice cruise ship for us...
Thank you so much for all your kind help and very good tour arrangements for our group. They said they are very happy and next time we will go to hochiminh city will definitely contact you for the tour there. Have a great day ahead!
Shona
Ms Shona and group
(Friday, October 19, 2018 8:50 AM)
We had so much fun at that place
Hi Hai Yen,
Hey I’m good. The trip was amazing. We loved all. It was a pity the weather wasn’t the better one, but anyway we had so much fun at that place. The restaurant was awesome. Thanks for the experience. I’m recommending for everyone who goes to Vietnam. Thanks a lot :)
Mr. Liu & Family
(Wednesday, October 17, 2018 10:20 AM)
We were happy with the car and driver you sent to take us to Halong Bay.
Hello Ms Ngoc Ha,
We are in Hanoi. We were happy with the car and driver you sent to take us to Halong Bay.
Margaret Gonsalves
Ms Margaret Gonsalves
(Tuesday, 09 Oct 2018 1:25 PM)
We would like to thank you for making our trip so excellent!
Dear Ms. Hai Yen,
On behalf of all my group we would like to thank you for making our trip so excellent!
Thank you for all the experiences, tastes, culture and especially your professional help in organizing our trip!
Also please say big thank to all our guides who became our friends!
We already miss all!
Good luck in your life and wish you all the best!
Ramune
Ms Ramuen and group
(Saturday, October 6, 2018 12:26 AM)
Excellent service by Hai Yen
We got in touch with Vietnam tour over an email and received a response from Hai Yen who was happy to co-ordinate our various requests and provide a detailed plan at an economical cost. Our entire tour was planned really well and our trip went off really smoothly without any hiccup at all. Hai Yen checked in on us daily and provided any local support we needed. After landing in Vietnam also, we made many changes in our itinerary at a short notice and Hai Yen really obliged with everything. We were four ladies travelling along from India/Sri Lanka and we were initially skeptical to choose Vietnam tour as we have never heard about it. But after reading all the online reviews and speaking to Hai Yen, we were happy to choose their service and we really had a great holiday in Vietnam thanks to her. I would strongly recommend Vietnam tour for anyone who is planning a holiday in Vietnam!!
Archanaa
Ms Archanaa
(Monday, September 24, 2018 9:14 AM)
I would like to thank you & your team for organising the wonderful trip.
I am fine & so my family. I would like to thank you & your team for organising the wonderful trip. We really enjoyed the hospitality & enjoyed every moment. Good wishes from all of us.
Mr Bidyut and family
(Saturday, September 22, 2018 2:31 PM)