What people say?

Dear Ngoc Ha,

Thank you for your helps during our holiday in Vietnam. We were enjoying our trip yesterday.
the tour is good and I enjoyed that moment.

From: Atrizal

Dear Ms. Nguyen Minh,
We want to thank you so much for all the arrangements you did for our trip.  Everything was wonderful and we would highly recommend your company and you for anyone's travel plans.  In regards to the Dragon Pearl cruise, it was top notch.  It really was the highlight of the trip.  The boat is top quality, the food was fantastic, the cabins are very nice. I guess that cruise lines has a special license to cruise in areas that are not crowded at all.  We loved the kayaking and were very happy that they allowed it again.  It was also nice that the ship was not too large, it was just right. If you ever have anyone ask about a recommendation for a  Halong Bay Cruise ship, make sure you tell them the Dagon Pearl is great.  I also wanted to tell you how great our tour guide, Dinh Tien Trong was.  We have been traveling over the last forty years and always hire private guides/drivers in countries that there would be more of a language problem and difficult to drive in.  I would say Dinh Tien Trong was the best tour guide we have ever had.  He was so knowledgeable and friendly and spoke good english. He really went out of his way to make our trip special.  A good guide can make all the difference in the enjoyment of any trip, so we were blessed to have such a wonderful guide with your company and want to thank you for providing such a great guide.  We also want to praise our driver Mr. Linh.  He also was wonderful.  We felt very safe with his driving and enjoyed his company.  It was a long drive to and from Sapa and he was he was great.  He found a couple nice rest stops on the way, he also pulled over so we could get corn that we saw people cooking it on raid stands. He was willing to stop for picture shots when asked.  We also highly recommend him.  I am happy to go on any website you can suggest to recommend your company.  I am trying to figure out how to do it on Trip Advisor since I don't see your exact company name as a listing on Trip Advisor.  Do you have any suggestions for me to make recommendations for your company.  Also, if anyone asks for a recommendation in the future, I would be happy to give them a personal one.  Everything went so smooth from the first time I contacted you throughout the whole trip.  We loved everything we did on our itinerary and the lunches you provided were very nice.  You provide a quality service that everyone should know about.

Thank You so much,
Janet & Ken Owens

Hi! We just want to express our gratitude for such a nice trip. It was well planned and Bao was so sweet and helpful. It was lovely to hear him explain about Vietnamese culture and history. He is one of the best Tourguides we’ve ever had!

We all had wonderful cruise food and the sightseeing of Halong Bay was very good. I and my family enjoy so much the 2days/1night on Swan cruise. Now we are back in Viet View Hotel.
- Viet View hotel: Very nice. Big deluxe room! Excellent !
- Thanks for your recommendation. We already plan to come back to Vietnam next visit.
- We are back in Manila now. Thank you for all services. Certainly will engage your company again. My family like Hanoi trip.

 Thanks and best regards,

 Ramli

 I would like to thank your company for all that you have done to make our trip to Vietnam such a wonderful experience. Our focus was to bring our daughter back to Vietnam to explore her heritage, as we adopted her from Thai Nguyen region in 2003. Ms Yen Ha did so much more than arrange tour guides, transportation, and recommend sites to see. She was able to arrange a meeting for my daughter to visit the orphanage where she was cared for. That day will never be forgotten and means more than you will ever know. Her efforts can never be repaid by us, but all of you will be forever in our hearts. Mr Trong took us all over the country and his spirit is so energetic and kind. He taught us so much and helped ensure that we had an amazing experience. And his work at the orphanage to help us interact with the children and the staff will always be in our hearts. We already knew that Vietnam was a beautiful country with amazing people, but we were able to see so much more new beautiful sites and meet many wonderful people. Thank you so much for everything and I look forward to the next trip. Scott

4/17/2017 7:06:49 PM 

Hi. Thank you for the good tour.

It was really nice having your company during our stay. Your tour guides Dong and Thau are so nice and excellent.

Sunday, April 9, 2017 11:51 PM

Hi Ngoc Ha,
Good afternoon
I would like to thank you for your service during our trip in North Vietnam from 15 to 20 March. We very impressed about your guide and your arrangement.
I am looking forward to hearing from you
Regards,
Luca
Wednesday, March 29, 2017 3:53 PM

Vietnamtour.com.vn (VietnamTour Co., Ltd) on it part did a marvellous job of my entire trip.They monitored every aspect of my tour and the Tour Operators at Hanoi and Ho Chi Minh did a magnificent job.
A special mention is made on the efforts put in by NGOC HA(Ms) and Thuy Thanh and Ms Hong who took special interest to ensure that my entire trip went off very smoothly.
Lastly, I thank NGOC HA (Ms) for making such a wonderful programme as per my desire covering North, Central and South Vietnam including Cambodia.I enjoyed the trip very much and due to the warmth and caring by everyone from Vietnamtour.com.vn,the minor niggles has been ignored by me in total.

With Warm Regards
Sasi Dharan Nair
From Mr Sasi Dharan Nair
Sent Tuesday, March 7, 2017, 6:52 PM

We had a great time with the this tour. I filled out my review, but wanted to add that Thuong tried to see if my friends flight times could be altered so they could spend more time with us. That was very nice and although there was no option to change their departure, the effort to help was appreciated. 
Also I loved the birthday cake and hospitality I received from Thuong so that my birthday felt truly special. It was a nice surprise for me. Great job!
Sincere regards,
Laura

Sent from my iPhone

From: Laura Paul [mailto:] 
Sent: Tuesday, January 17, 2017 8:24 AM

Dear Ms. Nguyen Minh,
I am writing to you with reference to our recent trip in October to Vietnam( Karen Dsouza Group-5 pax )
Firstly, I would like to thank you for all the help rendered to us for the trip especially accommodating our last minute changes.
It was perfectly and timely organised and all our tour guides were extremely helpful and kind.
All the hotels booked were really nice and clean, meals and restaurants chosen for the local cuisine was perfect. The transport arrangements too were well coordinated and organised.
We all enjoyed the cruise at Halong bay with Swan Cruises, Mia the tour guide kept us cheerful and entertained the whole trip.
Central Vietnam too had a lot of history and culture & was quite different from the north. We would definitely want to see more of Vietnam on our next trip!
We have only two points of feedback on our Trip,
1. Kindly check on the meal preference and reconfirm, as we had to inform them that we wanted non-veg for the initial few days.
2. Sapa, was a beautiful city. We would however recommend that you inform the tourist to carry a pair of trekking or comfortable closed walking shoes for the trip & also inform them about the distance that they will need to walk.
Unfortunately, it’s only when we met our guide (Sorry I have forgotten his name) that he informed us we would be needed to walk around 8 kms the next day through the villages. We would have preferred to know about this earlier so we could be better prepared.
We will be providing your contact details to a few of our colleagues who will contact you for their trip arrangements as well as and when needed.
Thank you once again & we look forward to booking our next trip with you in the near future!
 
Regards,
Danielle.

From: Danielle Lazrado [mailto:] 
Sent: Monday, November 21, 2016 6:15 PM
To: karen D'Souza <>
Cc: SENSE OF INDOCHINA <[email protected]>
Subject: Re: Best Of North Vietnam